Lastmil is a Delivery OS helping you to manage and scale your last-mile delivery operations with clarity and control. Whether you run 500 deliveries or 500K, Lastmil scales with your operation.

What is last-mile delivery?

Last-mile delivery refers to the final stage of the delivery process, where goods are transported from a distribution center or warehouse to the end customer. Lastmil helps businesses optimize and manage this critical part of their delivery operations.

How does Lastmil help businesses?

Lastmil helps businesses plan, manage, and scale their last-mile operations with clarity and control. It provides tools for route optimization, delivery tracking, and operational management, all designed to improve efficiency and customer satisfaction.

Terms of Service | Lastmil

1. Acceptance of Terms

By accessing and using the Lastmil website (lastmil.com) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service"). Please read these Terms carefully before using our Service.

2. Description of Service

Lastmil provides a Delivery OS platform designed to help businesses manage and scale their last-mile delivery operations. Our services include:

Delivery management and orchestration tools
Real-time tracking and analytics
Route optimization and dispatch management
Integration capabilities with third-party services
Customer support and consultation services

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws or regulations
Infringe upon the rights of others
Transmit any harmful, offensive, or illegal content
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use automated systems to access the Service without permission
Reverse engineer, decompile, or disassemble any part of the Service
Use the Service for any fraudulent or malicious purposes

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Lastmil and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

All trademarks, service marks, and trade names displayed on the Service are the property of Lastmil or their respective owners.

6. User Content

You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content for the purpose of providing and improving our Service.

You are solely responsible for your User Content and represent and warrant that:

You own or have the necessary rights to your User Content
Your User Content does not violate any third-party rights
Your User Content complies with all applicable laws and regulations

7. Payment Terms

If you purchase a subscription or other paid features, you agree to pay all fees associated with your use of the Service. Payment terms, including pricing, billing cycles, and refund policies, will be specified in a separate agreement or during the purchase process.

We reserve the right to change our pricing at any time. Price changes will be communicated to you in advance and will apply to subsequent billing cycles.

8. Service Availability

We strive to provide reliable and uninterrupted service, but we do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

Maintenance and updates
Technical issues or failures
Circumstances beyond our reasonable control

We are not liable for any loss or damage resulting from Service unavailability.

9. Limitation of Liability

To the maximum extent permitted by law, Lastmil and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lastmil and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us or using the account deletion features in the Service.

All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the new terms, please stop using the Service.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@lastmil.com
Website: lastmil.com